Cancellation policy
Bookings cancelled by the client
Any cancellation made by the client should be in writing to Clacton Holiday Cottages. The amount refunded will be dependant upon the amount of notice provided:
More than 8 weeks to check-in:
The deposit will be retained by Clacton Holiday Cottages unless the property is re-let for the same period, in which case the client will be entitled to a full refund minus a £50 administrative charge.
Less than 8 weeks to check-in:
If Clacton Holiday Cottages is able to re-let the property for the entire period at the same rate as paid by the client, they will be entitled to a full refund minus a £50 administrative charge.
If Clacton Holiday Cottages manages to re-let the property for part of the period, or at a discounted rate, it will refund the amount taken for the new booking, minus a £50 administrative charge.
If Clacton Holiday Cottages is unable to re-let the property, then all monies paid by the client shall be forfeited to cottage proprietor.
Cancellations by Clacton holiday cottages
Whilst every effort is taken by Clacton holiday cottages not to cancel bookings, should the need arise, the client will be entitled to a full refund.